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Social Innovation

To innovate is to ask critical questions, critically.

To innovate is to ask critical questions, critically.

To quote Steve Jobs, innovation is about thinking different. It is about seeing the world in a different light. In trying to move from a place of the world-that-is to a world-to-be, one of the critical functions of any innovation process is to ask critical questions, and to engage in this exercise critically. For those of us who work in the human services, this means questioning the assumptions people hold and surfacing the values that underpin their actions. 

To innovate is to ask critical questions, critically.

To quote Steve Jobs, innovation is about thinking different. It is a categorically different function and exercise from all others a person or an organization may engage. One must commit to change and be open-hearted and genuine about its unfolding process and outcome.

It is about seeing the world in a different light. In trying to move from a place of the world-that-is to a world-to-be, one of the critical functions of any innovation process is to ask critical questions, and to engage in this exercise critically. For those of us who work in the human services, this means questioning the assumptions people hold and surfacing the values that underpin their actions.

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By Chi Yan Lam

Dr. Chi Yan Lam is a Credentialed Evaluator and an Adjunct Assistant Professor of evaluation at the Faculty of Education and the Faculty of Health Sciences, Queen’s University; he is also a full-time evaluator practicing in public service. He specializes in evaluating large-scale, complex programs and incorporates multi-, mixed- and design methods in his evaluations to answer questions of importance to program administrators and policy makers working on educational and social programs. His articles on evaluation have been published in peer-reviewed journals, including the American Journal of Evaluation and the Canadian Journal of Program Evaluation. He has been a holder of the professional designation in evaluation since 2014.

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